Shipping & Delivery Policy

Adjust delivery timelines and coverage to match your operations, complete the [bracketed] details, and review before going live. Razorpay requires a shipping/delivery policy for memberships that include physical items.

This policy covers delivery of the volunteer membership kit and digital items for The Human Side (operated by Edenwoods Eduhub Foundation).

1. Digital items

Your digital membership ID is issued instantly on successful payment and is shown on screen and emailed to your registered email address, typically within a few minutes.

2. Physical kit

• The membership kit (official T-shirt, pin badge, and any included materials) is dispatched to the postal address you provide during registration.
• Kits are usually dispatched within [2–4] weeks of successful payment, in batches.
• Delivery is currently available within India only.
• You will be notified by email when your kit is dispatched.

3. Delivery charges

Standard delivery within India is included in the membership fee. [Update if any additional charges apply.]

4. Incorrect address or non-delivery

Please ensure your address is accurate at registration. If a kit is returned undelivered due to an incorrect address, we will contact you to arrange re-dispatch; additional postage may apply. If your kit does not arrive within a reasonable time, email us and we will track or re-send it.

5. Contact

Email: contact@edenwoods.org · Address: [Registered office address] · Phone: [Phone number]